B&R X20 System IO Modules X20DOF322: 16 Digital Outputs 24 VDC for 1-wire Connections

Q: What are your main products?
A: We mainly sale industral automation products, the band including SIEMENS,SHINEIDER,B&R,BECKHOFF,HITACHI,NACHI,MISTUBISTI.

Q: How can I get the quotation?
A:We will submit the quotation in 24 hours if getting detailed informations during working days.In order to quote for you earlier, please provide us the following information together with your inquiry.
1) Your engineering request such as model power, control specifcaiton and model label;
2) If replace model, you can send us the exiting model label for faster confirm.
3) Any special demands or requirements, such as packing, labels,delivery,etc.
 

Q: And how long is the lead-time?
A: Depending on your specific project,it usually takes 3 to 7 days to ship if we have in store. If we don't have in store, lead
time is about 25-30 days.

Q: What is your payment terms?
A: Production Payment: 50% deposit in advance, 50% before sending out the final goods if do not have store. 100% deposit in advance for in store model.

Q: How about the technical support ?
A: A professional engineer team will be here for you with 10 years experience.

Q: Before shipment, how to make sure the product's quality?
A:We will supply you a video for the product detail , packing detail and so on, also will provide the high quality pictures to you forproduction approval.

Q: What should we do if we receive defective products?
A: If you receive defective products, please send us photos or videos, we will solve the problem as soon as possible. We are responsible for all Harmony XB4 metal contact Control and signaling units quality.

Q: How to enjoy the OEM services?
A: Usually, base on your design drawings or original samples, we give some technical Model and quotation to you, after your agreement, we produce for you.

Q: How to pack the goods?
A: 1).100% Original packing, we will also pack into standard export cartons or as per customer’s request to pack to prepare for shipping.