Q: why should you buy from us not from other suppliers?
We have excellent and experienced foreign trade team and other teams to provide you with the best and professional services. Our products are sold all over the world as best-selling products and high reputation products. We aim to maintain a high standard

Q: How can I get the quotation?
A:We will submit the quotation in 24 hours if getting detailed informations during working days.In order to quote for you earlier, please provide us the following information together with your inquiry.
1) Your engineering request such as model power, control specifcaiton and model label;
2) If replace model, you can send us the exiting model label for faster confirm.
3) Any special demands or requirements, such as packing, labels,delivery,etc.

Q: What is your payment terms?
A: Production Payment: 50% deposit in advance, 50% before sending out the final goods if do not have store. 100% deposit in advance for in store model.

Q: And how long is the lead-time?
A: Depending on your specific project,it usually takes 4 to 8 days to ship if we have in store. If we don't have in store, lead
time is about 25-30 days.

Q: How to enjoy the OEM services?
A: Usually, base on your design drawings or original samples, we give some technical Model and quotation to you, after your agreement, we produce for you.

Q: Before shipment, how to make sure the product's quality?
A:We will supply you a video for the product detail , packing detail and so on, also will provide the high quality pictures to you forproduction approval.

Q: How to pack the goods?
A: 1).100% Original packing, we will also pack into standard export cartons or as per customer’s request to pack to prepare for shipping.

Q:What is the MOQ?
A: OEM is welcome, small orders as 1 set is welcome

Q: What should we do if we receive defective products?
A: If you receive defective products, please send us photos or videos, we will solve the problem as soon as possible. We are responsible for all Harmony XB4 metal contact Control and signaling units quality.

Q: How about the technical support ?
A: A professional engineer team will be here for you with 10 years experience.

Q: Which payment method and Express can you accept ?
A: T/T ; PayPal ; Trade Assurance ; Alipay .

Q: When time will my parts be send out ?
A: Order time will be 3 workdays.